FAQ
General

What are the museum opening timings?
Galleries, exhibitions and boutique
Weekdays: Tuesday – Thursday | 10am – 6:30pm
Weekends: Friday – Sunday | 10am – 8:30pm
Last entry into galleries 15 mins before gallery closure
Museum is closed on Mondays

Dome and restaurants
Daily: Tuesday – Sunday | 10am – midnight (last entry at 11pm) *
Closed on Mondays
For details of restaurant offerings and opening times please check the website.

* A museum ticket or a reservation for Fouquet’s or Art Lounge is required for access until 6:30pm Tuesday – Thursday and 8:30pm Friday – Sunday.
From 6:30pm Tuesday – Thursday and 8:30pm Friday – Sunday access to the museum is complimentary and no ticket is required (galleries are closed).

Ticket purchases
Will I need to book a ticket online or can I purchase a ticket when I arrive?
We recommend booking your ticket(s) in advance of your visit on our website. Ticket(s) can also be purchased upon arrival at the museum until 5:30pm from Tuesday - Thursday and 7:30pm from Friday – Sunday

Can I book a guided tour?
Yes, 45-minute Join an Express Tours are available at 12:00pm and 4pm, cost AED 50*. The tour explores highlights from the museum collection. Book your ticket here.

Private express tours are also available for a group of up to 25 people. Cost AED 600*. These group tours are available to book daily at 10:30, 12:30, 14:30 and 16:30. Book group tours via the Louvre Abu Dhabi Call Centre, call 600 56 55 66.

*General admissions tickets are also required along with the tour tickets
Audio tours are also available via the multimedia guide on our free app.


If I am a member, can I come with more than one guest?
Number of accompanying guests varies according to membership type entitlement. For more information, please visit:
https://www.louvreabudhabi.ae/join-and-support#becomeamember

Can I pay with cash?
Yes, payment in local currently cash (AED) is accepted at all museum outlets, including food and beverage sites and the boutique.

Is an ATM machine be available in the museum?
Yes, an ATM machine is available on level -1

Are food and liquids allowed inside the galleries?
All foods and liquids are not permitted inside any galleries.

Is there a cloakroom available?
Cloakroom is available after the ticket scanning point.

Please note bags and backpacks, other than small ladies’ handbags, are not allowed in the galleries. We recommend that bags are left in your vehicle or placed in the cloakroom during your visit.


Can I rent a multimedia guide?
Louvre Abu Dhabi does not offer a multimedia guide for rental, as our free app is designed for use on your personal device and contains all the functionality of a multimedia guide.
Before you arrive at the museum, we recommend that you download our free app to your personal device, to enjoy the complimentary multimedia guide to fully explore our artworks and navigate the museum. Don’t forget your headphones! The guide is available in English, Arabic, French, Mandarin, Russian, German and Hindi. For more information, please visit: Multimedia guide


Are wheelchairs and strollers available to use?
Wheelchairs and strollers are located next to the cloakroom and available on a first come first serve basis

Prayer room access?
Yes, prayer rooms are available in the Forum -1


What is the current Children’s Museum theme?
Welcome to the Children's Museum at Louvre Abu Dhabi! Get ready for an out-of-this-world adventure as we unveil our latest exhibition, 'Picturing the Cosmos', an interstellar journey that spans three awe-inspiring floors, transporting young visitors straight into the depths of space. This family-friendly exhibition is your gateway to the wonders of the cosmos, blending art and interactive games for an unforgettable experience.


Is it permitted to conduct photo sessions (Wedding, Business, Graduation, etc.) inside or outside the museum?
Commercial filming and photography, including the use of drones, in and around Louvre Abu Dhabi is strictly prohibited until the necessary approval process has been successfully completed and a written authorization has been granted by the museum.
For all inquiries related to press, editorial filming, commercial filming, photography, and drone photography requests, please contact us at press@louvreabudhabi.ae


Is there a photography service available at the museum?
Yes, our Photography Experience is available next to the Boutique. Please visit the desk to make a booking*. Visit the link for more details:
Private photography experience
*Museum admission ticket is required to avail the service


Are there shuttle buses available from Dubai to Louvre Abu Dhabi and back?
Yes, there is a shuttle bus from Dubai to Louvre Abu Dhabi. For more details, visit the link: Transportation




F&B, Shop and Activities

Is Fouquet’s Abu Dhabi restaurant and Marta Bar open?
Both Fouquet’s and Marta Bar are open from Tuesday – Sunday, for more information on timings, visit the link:
Fouquets Abu Dhabi
Marta bar

Is the Museum Café open?
The Museum Café is open during gallery operating hours, please visit the link for additional details
Museum cafe


Is the Art Lounge open?
For Art Lounge operating hours, please visit:
Art lounge


Is Aptitude Café open?
Yes, Aptitude café is open daily, including Mondays from 9am to 10pm.
The menu includes a wide selection of breakfast items, hot food, salads and, of course, specialty coffee.


Can I book a slot for kayaking?
Yes. Sessions are available every day (except Mondays) for timings and booking click here Participants must be over 6 years of age. Enjoy the museum from the stillness of the Arabic Gulf. Take a tour on a kayak and learn all about Louvre Abu Dhabi’s architecture from a unique perspective.


Parking and Valet service

Is the valet parking available?
Paid valet parking for the museum visitors is available via Gate 1. For Fouquet’s visitors, valet is available via Gate 2, please follow road signs for Fouquet’s Abu Dhabi. Please click here to view the valet parking service disclaimer.

Is there a golf cart (buggy) service to pick-up and drop-off from Fouquet’s to the parking?
Yes, a golf cart service is available.

What are the timings for the visiting parking?
Visitor parking is available from 7am to midnight. No overnight parking is allowed.

Does the museum have electric vehicle charging stations?
Yes, the museum does have an electric vehicle charging station in the visitor car park on first come first serve basis.


Park access and use

Can I walk around the outside of the museum?
You can walk outside along the Promenade area.

Do you have any toilets outside the museum that can be used?
Public toilets are available outside of the museum near the visitor parking.

Is there a smoking area in the museum?
Smoking is not allowed in the museum; however, there is a designated smoking area outside the museum.


Contacting Louvre Abu Dhabi

Do you have a dedicated phone line and/or email for the museum?
Please contact our call centre at 600565566. Call Centre Opening times: 8am – 8pm
Email: contact@louvreabudhabi.ae

Do you have a dedicated phone line and/or email for members?
Please contact our call centre for enquiries at 600565566.

Email
Membership for Everyone (info and membership): Members@louvreabudhabi.ae
Membership for Teachers (info and membership): Members@louvreabudhabi.ae
Membership for Young Adults (info and membership): Members@louvreabudhabi.ae



Lost and Found

I lost an item / ID in the museum; how can I check if you found it?
Please contact the call centre at 600565566 and our team will be able to assist you.

How can I collect my item if the museum is closed?
The call centre can advise on how to collect your item from the museum’s security. Collection is possible only once the call centre has confirmed that we have found your item. You will be requested to bring an ID to collect your item.
Please contact the call centre at 600565566.